PARATRANSIT SERVICES
• All vehicles are fully accessible.
• Passengers traveling in wheelchairs
or those needing vehicle lift
assistance are required to be at
ground level before drivers assist
passengers onto the lift.
• WCMTD vehicles are equipped with
wheelchair lifts with a capacity of up
to 1000 lbs.
• Drivers are not allowed to assist
wheelchair passengers up or down
steps or provide assistance to
wheelchair passengers when
hazardous conditions exist at the
point of pick-up or at the point of
destination.
• Drivers may not conduct matters of
personal business for any passenger.
• Drivers may provide assistance with
package delivery onto WCMTD
vehicles and to the door of the
residence only. Drivers are not
permitted to enter the passenger’s
residence.
• Drivers may not take the vehicle
through the drive thru window.
• Passenger purchases should be
limited to the amount of packages
that can be carried in one trip.
No exceptions.
• WCMTD is not responsible for
personal items or packages during
transit, side stops, or when
passengers exit the WCMTD vehicle.

General Fares Within City Limits
One-Way Fare $2.00
Children under 5 (w/ adult) free
Side Stop $1.00
No Show $3.00
Same Day Fare $3.00

Fares Within Pike County
One-Way Fare $3.50
Children under 5 (w/ adult) free
Side Stop $1.00
No Show $5.00
Same Day Fare $4.50

Trip to Quincy, Jacksonville,
and Springfield, etc.
Round Trip Fare $20.00
Children under 5 (w/ adult) free
Side Stop $2.50
No Show $10.00

All rides are subject to schedule
availability.

Individuals will not be denied service based
on their ability or willingness to
make a donation.

West Central Mass
Transit District

West Central Mass Transit District is
committed to providing a safe, reliable &
timely means of public transportation. “Curb
to Curb” transportation features the ease of
home pick-up with the added convenience of
transporting you to “your” destination.

For More Information
Call:
217-285-4529
Illinois Relay Center dial 711 and provide the
number listed above.

Reservations are accepted:
Mon.-Fri. 7:00 am to 5:00 pm

Reservations are accepted on a first come,
first served basis.

Passenger complaints or suggestions
should be directed to:
217-285-4529
39637 260th Ave.
Pittsfield, IL 62363

Passenger Guidelines and Fare Schedule
available in alternative formats upon request.

POLICIES
• WCMTD drivers reserve the right to
provide or deny transportation should
drivers determine that passenger
boarding may jeopardize the safety of
themselves and other passengers,
WCMTD staff or equipment.
• Seatbelts must be fastened.
• No standing is allowed while the bus
is in operation.
• Trash brought on board should be
taken with the passenger upon exiting
the bus.
• Smoking, use of tobacco products,
alcohol or illegal drugs is NOT
permitted in WCMTD vehicles.
• No open food or drink is permitted in
WCMTD vehicles.
• Children, as required by Illinois law,
must be secured in an approved child
safety seat provided by the
parent/guardian.
• Reservations and changes to
reservation will only be accepted by
the person the reservation is for.
• Traveling passengers must be able to
do so without disturbance to other
passengers or the driver.
• Special service trips may be arranged
by contacting WCMTD offices.
• Itinerary changes may only be made
with dispatchers’ approval. Drivers
may NOT make changes in itinerary
without calling dispatch for
permission.
WCMTD is an equal opportunity
employer. A drug and alcohol-free
workplace.
• Our dispatch personnel are required
to ask you if you need special
assistance. Please let them know at
the time of your reservation if you
have any special needs (i.e., you use
a wheelchair, power chair, walker,
cane, electric scooter, are visually
impaired or hearing impaired, etc.)
This information allows us to
schedule you on the appropriate
vehicle and to allow us adequate time
to serve you in a friendly, professional
manner.
Funding for WCMTD is provided by:
Illinois Department of Transportation
Federal Transportation Administration
Funding for the Senior Bus Program
is provided by:
West Central Illinois Area
Agency on Aging
ADA COMPLAINT AND REASONABLE MODIFICATION
REQUEST
POLICY STATEMENT
The Americans with Disabilities Act (Title II) states, in part, that
“no otherwise qualified disabled individual shall, solely by
reason of such disability, be excluded from the participation
in, be denied the benefits of, or be subjected to discrimination
in programs, services or activities sponsored by a public
entity.” WCMTD is committed to complying with the
requirements of Title II of the ADA in all programs, services,
benefits and activities. WCMTD provides safe, efficient and
professional curb to curb transportation services to all
residents of and visitors to our service area. Door-to-door
transportation service is available to our frail, elderly, and
persons with disabilities upon request. Door-to–door means
that drivers assist passengers from the door of their point of
origin to the door of their destination in a safe and professional
manor. The full policy and the ADA Complaint and Modification
Request form can be found on our website at wcmtd.org.
Revised: 06/24/2024